Who we are

This website is operated by M.G Roadside Towing Inc. (“we”, “us”), 345 Lebreton St S, Ottawa, ON K1S 3E7. Phone and text: (613) 265-5529. Email: Roadside613@gmail.com. By using this website you agree to these terms.

Safety first

Anything on this site about breakdowns or collisions is general information, not professional, legal, mechanical or safety advice for your situation. If anyone is injured, or vehicles are blocking live traffic, call 911 before anything else. Do not call or text us while driving.

Quotes and prices

We do not publish prices, because the cost depends on the service, the distance, the vehicle and the circumstances. We give you a price before work begins, based on what you tell us. If things turn out to be materially different on arrival (a different vehicle, a different location, or a job that needs different equipment), the price may change, and we will tell you before going ahead.

Arrival times

We aim to answer 24 hours a day. Any arrival time we give is a good-faith estimate, not a guarantee. Traffic, weather, road closures and demand all affect it.

Your responsibilities

Give accurate information about where you are, the vehicle and what happened
Be the owner of the vehicle, or have the owner’s permission to request the service
Show proof of ownership when we ask, particularly for lockouts and scrap removal
Remove your belongings and, for scrap vehicles, your licence plates
Pay the agreed amount for the service provided

Vehicle condition and belongings

We take care with every vehicle and use equipment suited to it. Please tell us anything that affects how it should be moved: all-wheel drive, modifications, low clearance, an electric drivetrain, existing damage, seized wheels or a locked steering column. We are not responsible for damage or faults that were already there, or for damage caused by information that was not disclosed to us. Please remove your belongings before the vehicle is towed; we are not responsible for items left inside.

Limitation of liability

To the extent the law allows, our liability arising from a service is limited to the amount paid for that service, and we are not liable for indirect or consequential losses such as lost income, missed appointments or travel costs.

Nothing in these terms limits any rights you have under consumer protection laws that cannot be excluded.

Using this website

You may use this website to learn about our services and to contact us. Please do not misuse it: no attempts to break, overload or gain unauthorized access to it, and no copying it in bulk by automated means. The site is provided as it is; we try to keep it accurate and available but cannot promise it will always be error-free or online.

Reviews

Customer reviews on this site are quoted word for word from our public Google Business Profile. They are the opinions of their authors, who wrote them independently, and they remain the authors’ words.

Copyright and trademarks

Website © 2026 ClientBoard Inc. All rights reserved. The design, layout, code and text of this website belong to ClientBoard Inc., which built it and operates it for M.G Roadside Towing Inc.. The M.G Roadside Towing name, logo and photos belong to M.G Roadside Towing Inc.. All of it is protected by Canadian copyright and trademark law.

You may view and print pages for your own personal use and share links to them. You may not copy, republish or sell any part of this website, or use the M.G Roadside Towing name or logo in a way that suggests we are connected to or endorse you, without written permission.

Links to other sites

Links to other websites, such as Google Maps, are there for convenience. We do not control those sites and are not responsible for their content or practices.

Privacy

Our privacy policy and cookie policy explain how we handle personal information and cookies.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be heard by the courts of Ontario, unless a consumer protection law gives you the right to use another forum.

If part of these terms is invalid

If a court finds any part of these terms unenforceable, the rest still applies.

Changes

We may update these terms. The version on this page when you use the site or book a service is the one that applies.

Terms of service